Work Isn’t Working — Chris Gore

Description

Work is broken. And most organisations don’t know why.

Budgets have been spent. Consultants have been hired. New workplace technology has been installed. And yet the meeting room still crashes five minutes before the board presentation. The hybrid work video call still cuts out. The digital transformation system that was supposed to modernise the workplace is gathering dust because nobody knows how to use it — and nobody owns the responsibility to fix it.

Work isn’t working. And the reason isn’t the technology.

It’s the way organisations deploy, integrate, and manage it.

Most businesses treat workplace technology like furniture: buy it, install it, forget it. There’s no long-term IT strategy. No system ownership. No lifecycle management plan for what happens six months after the AV installation team leaves. The result is fragmented accountability, rising IT support costs, poor user adoption, cybersecurity risks, failed hybrid workplace solutions, and employees who no longer trust the systems they rely on every day.

Work Isn’t Working is the practical blueprint for fixing modern workplace operations.

Drawing on nearly two decades of experience delivering simplified enterprise technology solutions across the UK, Europe, and military environments, Chris Gore introduces the DITAM Framework — Design, Integrate, Train, Asset Manage, Monitor — a proven operational model for successful technology deployment, workplace transformation, IT asset management, digital workplace strategy, and long-term technology adoption.

DITAM doesn’t just help organisations implement technology. It helps them build scalable, resilient, high-performing workplaces that continue delivering value long after installation.

This book is essential reading for:

• IT Directors and CIOs overwhelmed by support tickets and system failures
• Facilities Managers inheriting undocumented infrastructure
• Operations leaders managing hybrid work environments
• Digital transformation teams struggling with technology adoption
• Enterprise organisations seeking smarter IT management and workplace efficiency
• Businesses tired of overspending on technology with poor results

Whether you’re leading workplace transformation, improving employee experience, modernising meeting rooms, managing enterprise AV systems, or creating a sustainable IT operations strategy, Work Isn’t Working provides the framework to make technology work properly — for the long term.

This is the end of guesswork.
And the beginning of a workplace that actually perform.

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